{"id":7,"date":"2025-10-13T18:38:54","date_gmt":"2025-10-13T15:38:54","guid":{"rendered":"https:\/\/novatra.co.il\/?page_id=7"},"modified":"2025-10-13T18:38:54","modified_gmt":"2025-10-13T15:38:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/novatra.co.il\/?page_id=7&lang=en","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently Asked Questions<\/h1>\n

Ordering & Delivery<\/h2>\n

How long does delivery take?<\/h3>\n

Standard delivery typically takes 2-4 weeks from order confirmation. Custom pieces may require 4-8 weeks depending on complexity.<\/p>\n

Do you offer assembly service?<\/h3>\n

Yes, we provide professional assembly and installation services. This can be arranged at the time of delivery or scheduled separately.<\/p>\n

What payment methods do you accept?<\/h3>\n

We accept all major credit cards, bank transfers, and offer payment on delivery options for qualifying orders.<\/p>\n

Product Information<\/h2>\n

What materials do you use?<\/h3>\n

We use premium solid wood, high-quality engineered materials, and eco-friendly finishes. All materials are carefully selected for durability and safety.<\/p>\n

Can I customize furniture pieces?<\/h3>\n

Absolutely! We offer extensive customization options including size modifications, color changes, and design adaptations to meet your specific needs.<\/p>\n

Do you offer warranty coverage?<\/h3>\n

Yes, all Novatra furniture comes with comprehensive warranty coverage. Warranty terms vary by product type and are clearly outlined at the time of purchase.<\/p>\n

Care & Maintenance<\/h2>\n

How do I care for my Novatra furniture?<\/h3>\n

Each piece comes with detailed care instructions. Generally, regular dusting and occasional conditioning will keep your furniture looking beautiful for years.<\/p>\n

Do you offer repair services?<\/h3>\n

Yes, we provide repair and maintenance services for all Novatra furniture. Contact our customer service team to schedule service.<\/p>\n

Can I get replacement parts?<\/h3>\n

Replacement parts and hardware are available for all our furniture pieces. We maintain inventory to support our products long after purchase.<\/p>\n","protected":false},"excerpt":{"rendered":"

Frequently asked questions about ordering, delivery, products, and services.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails"],"_links":{"self":[{"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novatra.co.il\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7"}],"version-history":[{"count":1,"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":250,"href":"https:\/\/novatra.co.il\/index.php?rest_route=\/wp\/v2\/pages\/7\/revisions\/250"}],"wp:attachment":[{"href":"https:\/\/novatra.co.il\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}